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Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Apexor collects, uses, stores, shares and protects personal information when you use our website, platform and related services.

Contents

Introduction Who We Are Our Privacy Roles Information We Collect How We Collect Information How We Use Information Client Applications and End Users Payments Sharing Information International Data Transfers Data Retention Security Cookies and Similar Technologies Your Privacy Rights Children's Privacy Changes to This Policy Contact and Complaints

1. Introduction

This Privacy Policy applies to the Apexor website, software-as-a-service platform, account services, communications and related functionality. It describes how personal information is handled when individuals visit our website, create or use an Apexor account, purchase a subscription or communicate with us.

2. Who We Are

Apexor is a software platform that enables customers to create, configure and manage applications and related digital services. References to "Apexor", "we", "us" or "our" refer to the legal entity that operates and provides the Apexor platform.

3. Our Privacy Roles

Apexor may act as a data controller when deciding how personal information relating to website visitors, account holders, subscribers and business contacts is used. When Apexor processes personal information submitted by a customer through an application created on the platform, Apexor generally acts as a service provider or data processor on that customer's instructions.

4. Information We Collect

Depending on how you use Apexor, we may collect account and identity information, contact details, organization information, authentication data, subscription and transaction records, support communications, device information, log data, approximate location derived from technical information and information about the way the platform is used.

5. How We Collect Information

We may receive information directly from you, automatically through your use of the website or platform, from authentication and payment providers, from an organization that invites you to Apexor or from other sources where collection is permitted by applicable law.

6. How We Use Information

We use personal information to create and manage accounts, authenticate users, provide and maintain the platform, process subscriptions, respond to support requests, communicate service information, prevent fraud and misuse, protect platform security, comply with legal obligations and improve our services.

7. Client Applications and End Users

Customers that create or operate applications through Apexor determine what information their applications collect from end users and how that information is used. Those customers are responsible for providing their own privacy notices, obtaining any required permissions, selecting lawful processing purposes and responding to end-user requests. Apexor processes such information only to provide the platform and related services in accordance with the customer's instructions and applicable agreements.

8. Payments

Subscription and payment information may be processed by third-party payment providers such as Stripe. Apexor may receive limited transaction information, including payment status, subscription plan, billing period and transaction identifiers, but does not normally receive or store complete payment card numbers.

9. Sharing Information

We may share information with infrastructure, hosting, authentication, payment, analytics, communication, security and support providers where necessary to operate Apexor. Information may also be disclosed where required by law, to protect legal rights or security, in connection with a corporate transaction or with your instructions or consent.

10. International Data Transfers

Apexor and its service providers may process information in countries other than the country where it was collected. Where required, we use appropriate contractual, organizational or legal safeguards for international transfers of personal information.

11. Data Retention

We retain personal information only for as long as reasonably necessary to provide the service, maintain business and transaction records, comply with legal obligations, resolve disputes and enforce agreements. Retention periods may differ depending on the type of information and the purpose for which it is processed.

12. Security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. No system can guarantee absolute security, and users remain responsible for protecting their account credentials and devices.

13. Cookies and Similar Technologies

Apexor may use cookies, local storage and similar technologies to maintain sessions, remember preferences, provide essential functionality, measure performance and understand use of the website. Where required, optional technologies will be used subject to an appropriate choice or consent mechanism.

14. Your Privacy Rights

Depending on your location, you may have rights to request access to, correction of, deletion of, restriction of or portability of personal information, to object to certain processing, to withdraw consent and to submit a complaint to a competent privacy authority. Some rights may be subject to legal limitations and identity verification.

15. Children's Privacy

Apexor is intended for business users and is not directed to children. Customers that create applications intended for children or that may collect information from children are responsible for complying with applicable age, parental consent and child privacy requirements.

16. Changes to This Policy

We may update this Privacy Policy when our services, processing activities or legal requirements change. The updated version and its effective date will be published on this page.

17. Contact and Complaints

Questions, requests or complaints concerning this Privacy Policy or the use of personal information may be submitted using the contact details published on the Apexor website. Where applicable, individuals may also contact the relevant data protection or privacy authority.

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